HOW TO: Request Support & Training for Cascade

If you require Support for Cascade and are having technical issues with your departments website, please fill out and submit the Cascade Web Page Support form.

For Access and Training - Schulich Communications is not currently offering training. For website updates please complete the "Website Content Update Request Form" - https://www.schulich.uwo.ca/communications/services/web_design/web_updates.html

A member of the web development team will reach out to you directly to troubleshoot the issue(s) you are experiencing.

For Troubleshooting, please use the Cascade User Manual.

Western Communications and Public Affairs Web Standards web page is a valuable tool for editing.

Screenshots can be very useful for troubleshooting Cascade issues. To create a screen capture, open the snipping tool by clicking the start button on the bottom left hand corner and start typing “snipping tool”. Open the application and click new, then crop out an image of the error or issue you are experiencing and attach it to the form.

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