Schulich Information Services

CSB 3702 Conference Phone Guide

Instructions

Using USB Audio on the FLX UC1500

  • If audio from the computer isn’t playing through the FLX UC 1500 conference phone, verify the volume settings and mute settings on the PC to ensure the system is not muted and the volume level. Verify that the FLX UC 1500 is chosen as the Default Audio device in the PC Sounds menu, and this should resolve any issues with the audio playing through the device.


Setting up a Conference Call:

  • The FLX UC 1500 can have two simultaneous VoIP calls and the USB audio line active at the same time. Any combination of these calls can be joined into a conference.

  • To set up a conference call when no calls are active, simply initiate the first call, then press the [Conf] button at the bottom of the screen and dial a second call. Both calls will now be active at once and in a conference call with one another.

  • To set up a conference call when more than one call is up on the screen, select one call and make it active (not on hold). Then select the second call you wish to include in the conference, and hit the [Join] button at the bottom of the screen. This will create a conference call. The third call can be included in the same conference call by selecting it and hitting [Join] again.

  • To separate the conference call, hit the [Split] button at the bottom of the screen while selecting the conference call. This will split the conference and put all the calls on hold. Select the call you wish to switch to, and press [Resume] to activate it.

  • NOTE: Hanging up on a conference call you are hosting will hang up on the connection between the three calls. The conference will not continue after you leave. Hanging up on a conference you called into will only remove you from the conference, not affect the other callers.

  • The UC 1000 only has three lines for incoming or outgoing calls. Even if the three calls are all in one conference, more calls cannot be made through the unit. Call forwarding can be set up to forward a caller who calls in while all three lines are busy.

Using Do Not Disturb

  • When Do Not Disturb mode is active, incoming calls will be received, but will not ring the device. On the far end, the user calling the FLX UC 1000 will receive a busy tone.

 

 

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