HOW TO: Access a Shared Folder in Outlook

If you would like to add a folder to Outlook that was shared with yourself please follow the instructions below.

Instructions

To Access another person's folder(s) using Outlook, please make sure the owner has shared the folder with you before proceeding:

1. Choose File | Account Settings.

2. Select your Office 365 account and click the Change button.

3. Click More Settings, then the Advanced button.

4. Under Mailboxes, 'Open these additional mailboxes:' click on the Add button and type the person's name in the window (e.g., Jane Doe), and click the OK button.

5. Click the OK button and proceed through the final steps of the wizard.

Related articles